FAQs
You have questions. We have answers.
GENERAL QUESTIONS
Q: What can I bring?
A: You may bring food, cans, coolers, chairs, water bottles, binoculars, non-professional cameras and a smile on your face.
Q: What can’t I bring?
A: No outside alcohol, no glass, no audio or video recording, no cameras with detachable lenses, no drones, no fireworks, no grills, no gas heaters, no illegal drugs, no laser pointers, no tarps, no weapons and of course no bad attitudes.
Q: Will there be a sound system?
A: Yes, there will be a state-of-the-art sound system that will amplify the live music to all locations around the venue.
Q: If I end up pretty far from the stage, will I be able to see the band?
A: We are glad you asked, because we have a high-definition 20’ x 40’ IMAG LED screen.
Q: How many people can I have hanging out at my designated space in front of my car?
A: You may have a maximum of five (5) people in your designated space. If we find more than five (5) people at your space, we will ask you to reduce it down to five (5). Five (5) is the magic number.
Q: Can I wander around and check out the concert from locations other than the vehicle I arrived in?
A: Not in 2020 you can’t. No wandering around please… you may leave your vehicle to use the restroom or to purchase food, beverages or merchandise, but don’t be a wanderer.
Q: Will there be food and beverages available?
A: Yes, there will be local food trucks and local brewery selections. If you haven’t had a chance to support local businesses, the time is now!
Q: Can I leave the venue and come back?
A: For the safety of everyone on site, there is a strict no re-entry policy.
Q: Will there be FM Transmitters?
A: Yes, there is an FM Transmitter option if you choose to remain in your car. You may tune into the show on our designated station on your FM radio. If you are outside of your car we suggest that you enjoy the sound that will be amplified from the stage through our state-of-the-art sound system.
Q: What type of vehicles are permitted?
A: Standard Cars, SUVs, Pick-Up Trucks and Mini-Vans.
Q: What type of vehicles are prohibited?
A: Sprinter Vans, RVs, Large Trucks, any vehicle over 7’ in height, any vehicle over 18' in length.
Q: Can I enjoy the concert from outside of my car?
A: Yes, you may hang out in a socially distant manner in front of and close to your vehicle as it faces the stage.
Q: Can I sit in my flat-bed pick-up truck?
A: Yes, you betcha!
Q: Can I sit on top of my car?
A: No, you may not. Really?
Q: How are parking spaces assigned?
A: Parking spaces are available on a first-come first-serve basis within your ticketing section.
Q: Will I be parked right next to other cars?
A: No, there will be an open space of a safe 8’ to the right and to the left of your vehicle.
Q: Can we bring our pet?
A: Service animals only. Otherwise, no pets allowed. Pet costumes are ok.
A: You may bring food, cans, coolers, chairs, water bottles, binoculars, non-professional cameras and a smile on your face.
Q: What can’t I bring?
A: No outside alcohol, no glass, no audio or video recording, no cameras with detachable lenses, no drones, no fireworks, no grills, no gas heaters, no illegal drugs, no laser pointers, no tarps, no weapons and of course no bad attitudes.
Q: Will there be a sound system?
A: Yes, there will be a state-of-the-art sound system that will amplify the live music to all locations around the venue.
Q: If I end up pretty far from the stage, will I be able to see the band?
A: We are glad you asked, because we have a high-definition 20’ x 40’ IMAG LED screen.
Q: How many people can I have hanging out at my designated space in front of my car?
A: You may have a maximum of five (5) people in your designated space. If we find more than five (5) people at your space, we will ask you to reduce it down to five (5). Five (5) is the magic number.
Q: Can I wander around and check out the concert from locations other than the vehicle I arrived in?
A: Not in 2020 you can’t. No wandering around please… you may leave your vehicle to use the restroom or to purchase food, beverages or merchandise, but don’t be a wanderer.
Q: Will there be food and beverages available?
A: Yes, there will be local food trucks and local brewery selections. If you haven’t had a chance to support local businesses, the time is now!
Q: Can I leave the venue and come back?
A: For the safety of everyone on site, there is a strict no re-entry policy.
Q: Will there be FM Transmitters?
A: Yes, there is an FM Transmitter option if you choose to remain in your car. You may tune into the show on our designated station on your FM radio. If you are outside of your car we suggest that you enjoy the sound that will be amplified from the stage through our state-of-the-art sound system.
Q: What type of vehicles are permitted?
A: Standard Cars, SUVs, Pick-Up Trucks and Mini-Vans.
Q: What type of vehicles are prohibited?
A: Sprinter Vans, RVs, Large Trucks, any vehicle over 7’ in height, any vehicle over 18' in length.
Q: Can I enjoy the concert from outside of my car?
A: Yes, you may hang out in a socially distant manner in front of and close to your vehicle as it faces the stage.
Q: Can I sit in my flat-bed pick-up truck?
A: Yes, you betcha!
Q: Can I sit on top of my car?
A: No, you may not. Really?
Q: How are parking spaces assigned?
A: Parking spaces are available on a first-come first-serve basis within your ticketing section.
Q: Will I be parked right next to other cars?
A: No, there will be an open space of a safe 8’ to the right and to the left of your vehicle.
Q: Can we bring our pet?
A: Service animals only. Otherwise, no pets allowed. Pet costumes are ok.
TICKETING QUESTIONS
Q: How does ticketing work?
A: Tickets are sold by carload, not by individual. Tickets are sold one (1) per carload for a maximum of four (4) patrons per car with the option to add a fifth (5) person for an additional fee. Everyone must be in a legal seat with a seat belt.
Q: Does everyone in my vehicle need a ticket?
A: No, we only issue one ticket per carload, up to four (4) people, with the option for an additional fee to add a fifth (5) person.
Q: Where do I purchase a ticket?
A: You may ONLY purchase tickets online. Click here to buy tickets now. There will not be an onsite Box Office. We strongly encourage you to buy tickets early as there are a limited number of spaces available.
Q: What is your refund policy?
A: All sales are final, folks. No refunds. The show is rain or shine.
Q: Can persons in our party arrive at separate times?
A: No, everyone within your party within your vehicle must arrive in your vehicle at the same time. If someone in your party arrives after the vehicle ticket has been scanned, they will not be permitted to enter.
Q: Can we leave the premises and return?
A: For the safety of the guests onsite, there is a strict no re-entry policy.
Q: Can we purchase tickets on site at a Box Office?
A: Tickets may only be purchased online. There will not be an on-site Box Office. If there are tickets still available on the evening of the show, you will be able to purchase a vehicle ticket from your smartphone while you are on the road as you are approaching the venue. Don’t wait until the last minute, there will be a demand for the first live concerts since March.
Q: Is the show rain or shine?
A: Yes, the show is rain or shine. The show must go on!
Q: How do we get the closest space?
A: Start by buying your ticket, like, right now. The earlier you buy a ticket, the better your chances of getting your preferred section. Then, we advise that you arrive early as cars will be parked closest to the stage within their section (Gold Circle, Silver, Bronze) and by order of arrival.
Q: Do you have a disclaimer for COVID-19?
A: Yes, by purchasing a ticket, you have agreed to this disclaimer:
An inherent risk of exposure to COVID-19 exists in any place where people gather. COVID-19 is an extremely contagious disease that can lead to severe illness and death. You assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting COVID-19 or any other communicable disease or illness, or a bacteria, virus or other pathogen capable of causing a communicable disease or illness, whether occurring before, during, or after the event, however caused or contracted, and voluntarily waive all claims and potential claims against Auto-Flex, Upfront Inc, All Good Presents, Walther Productions Inc, Baltimore Soundstage, Showtime LLC, Frederick County Fairgrounds, Event Providers, and their affiliated companies relating to such risks.
A: Tickets are sold by carload, not by individual. Tickets are sold one (1) per carload for a maximum of four (4) patrons per car with the option to add a fifth (5) person for an additional fee. Everyone must be in a legal seat with a seat belt.
Q: Does everyone in my vehicle need a ticket?
A: No, we only issue one ticket per carload, up to four (4) people, with the option for an additional fee to add a fifth (5) person.
Q: Where do I purchase a ticket?
A: You may ONLY purchase tickets online. Click here to buy tickets now. There will not be an onsite Box Office. We strongly encourage you to buy tickets early as there are a limited number of spaces available.
Q: What is your refund policy?
A: All sales are final, folks. No refunds. The show is rain or shine.
Q: Can persons in our party arrive at separate times?
A: No, everyone within your party within your vehicle must arrive in your vehicle at the same time. If someone in your party arrives after the vehicle ticket has been scanned, they will not be permitted to enter.
Q: Can we leave the premises and return?
A: For the safety of the guests onsite, there is a strict no re-entry policy.
Q: Can we purchase tickets on site at a Box Office?
A: Tickets may only be purchased online. There will not be an on-site Box Office. If there are tickets still available on the evening of the show, you will be able to purchase a vehicle ticket from your smartphone while you are on the road as you are approaching the venue. Don’t wait until the last minute, there will be a demand for the first live concerts since March.
Q: Is the show rain or shine?
A: Yes, the show is rain or shine. The show must go on!
Q: How do we get the closest space?
A: Start by buying your ticket, like, right now. The earlier you buy a ticket, the better your chances of getting your preferred section. Then, we advise that you arrive early as cars will be parked closest to the stage within their section (Gold Circle, Silver, Bronze) and by order of arrival.
Q: Do you have a disclaimer for COVID-19?
A: Yes, by purchasing a ticket, you have agreed to this disclaimer:
An inherent risk of exposure to COVID-19 exists in any place where people gather. COVID-19 is an extremely contagious disease that can lead to severe illness and death. You assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting COVID-19 or any other communicable disease or illness, or a bacteria, virus or other pathogen capable of causing a communicable disease or illness, whether occurring before, during, or after the event, however caused or contracted, and voluntarily waive all claims and potential claims against Auto-Flex, Upfront Inc, All Good Presents, Walther Productions Inc, Baltimore Soundstage, Showtime LLC, Frederick County Fairgrounds, Event Providers, and their affiliated companies relating to such risks.
